Frequently Asked Questions

Please reach us at info@mahjongmonkey.com if you cannot find an answer to your question.

Do I need to have exact foursomes to schedule private lessons?

No, four-player tables are ideal, but not essential to learning mahjong! Mahjong can be taught with various player configurations, so don't worry if your group has five players, or seven, etc. Additionally, Mahjong Monkey is happy to fill a seat, and play while simultaneously teaching.

What do I need to bring to a group lesson?

All you need is a willingness to learn! We provide everything else that's needed to play mahjong. (Feel welcome to bring any beverage or snack you anticipate wanting during our time together.)

What payment methods do you accept?

We accept all major credit cards, cash, Venmo, PayPal, and Zelle.

Do you offer gift certificates?

Absolutely! Experiences and knowledge make the best gifts... and when presenting a mahjong lesson, you are giving both... as well as creating fun memories. Please just let us know the amount you would like to gift, and if you prefer a physical or electronic gift certificate.

What is your cancellation policy?

We appreciate that "life happens" and schedules occasionally shift. For private lessons, we do our best to reschedule for a future date. If unable to find an alternative date, then we will retain your 20% deposit and donate it to Cincinnati Cancer Advisors. For group lessons, open-play and events, we defer to the cancellation policy of our partner hosts (e.g. the store where the lesson is taking place).

MAHJONG MONKEY OH MY MAHJONG CERTIFIED INSTRUCTOR

Frequently Asked Questions

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